I am not a professional “influencer” or fancy social media “content creator”.
My blog does not have a big following or very much traffic. And I am unwilling to go back to Facebook and YouTube to do what would be necessary to grow my blog into something “more”.
So, therefore I do not get freebies or discounts for any kind of endorsements.
The reviews you see on my blog are purely my own honest opinions.
And now I want to talk about Warlord Games… which admittedly, much like Games Workshop, I have had something of a strained relationship with. They have done things I liked and things I did not like. For example I like them publishing Black Seas even if I am not playing it and dislike how they have managed the Project Z products.
However a few months back I found myself talking with Lorenzo (a Customer Service Rep with Warlord Games) while trying to see if Warlord Games could help me source some spare parts for some of my models… specifically two pairs of fists for Konflikt ’47 US Army Coyote Light Walkers.
It took awhile but in the end they helped me with this request and furthermore gave me a great discount on a bunch of stuff tailored for my Twilight ’49 project.
Now, I have worked retail before. I am sure they gave me a deal that was as good for them as it was for me. But it was a personally tailored deal following dialogue with a caring and well informed customer service representative. This is the kind of business dealing I like seeing. Lorenzo clearly knew his products, identified my desires and found a way for both of us to “win”.
Warlord Games has a very professional and streamlined online customer service platform that tracks your “issue” well. The program creates an excellent audit trail and ensures you are not forgotten about or “lost in the system”.
And they seem to invest in staff that at the very least appear to care. He took the time to inform himself, admit mistakes, and did not just take the easy way out. Not enough companies do that. His efforts ensured that I felt good about spending money for Warlord Games products not just now but in the future.
The complete Project Z, Konflikt ’47 and Bolt Action lines are not perfect products for me.
Instead, at least for me, Ash Barker’s Last Days works better than Project Z. I prefer the gameplay of Chain of Command over that of Bolt Action. I use 1/43 to 1/50 scale vehicles over 1/56 scale for my 28mm gaming.
But there are a number of things in the Project Z, Konflikt and Bolt Action product lines that do work very well for me and my projects.
And while I think the days of “One Quid Sprue Sales” are over… excellent customer service and decent products will help bring me back to Warlord Games in an ever increasingly expensive and competitive hobby market.
So Warlord Games gets the Grumpy Gnome Seal of Approval!